Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Wed, 08 Apr 2026 20:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Zammad
Zammad zammad |
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| Vendors & Products |
Zammad
Zammad zammad |
Wed, 08 Apr 2026 18:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1. | |
| Title | Zammad has an information disclosure in ticket detail view of customers in shared organizations | |
| Weaknesses | CWE-284 | |
| References |
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| Metrics |
cvssV4_0
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-04-08T18:00:09.868Z
Reserved: 2026-03-26T16:22:29.035Z
Link: CVE-2026-34248
No data.
Status : Received
Published: 2026-04-08T19:25:21.567
Modified: 2026-04-08T19:25:21.567
Link: CVE-2026-34248
No data.
OpenCVE Enrichment
Updated: 2026-04-08T20:12:42Z
Weaknesses